Returns and refunds
You have 14 days from receipt to return an item to us.
Conditions
- Item unused, in its original packaging
- Proof of purchase (order number)
- Prior request by email to ducassematteo@icloud.com
Procedure
- Contact us to obtain the return instructions.
- Ship the item to: 43 rue pierre lisse , 40000 mont de marsan , France.
- After receipt and inspection, the refund is issued within 14 days to the original payment method.